What happens to the details you send Visionary Landscapes, who sees them, and how long we keep them.
We use your details to reply to your enquiry, price your project and do the work if you go ahead. We never sell them, and this website doesn't track you.
Last updated 4 November 2026
Ask Aaron a questionVisionary Landscapes is a hard landscaping business run by Aaron, a sole trader based in Didcot, Oxfordshire.
Aaron is responsible for the details you send us. The law calls that the data controller: the person who decides how your details are used, and who answers for it. If you have a question about your details, get in touch with him.
When you fill in the enquiry on this website, we ask for:
If you get in touch by email, phone or WhatsApp instead, we have what you send that way, including any photos of your garden. We don't ask for anything more than this.
We use your details to reply to your enquiry, talk through your project and give you a quote. That might mean a phone call, an email or a visit to look at the job.
If the work goes ahead, we use them to arrange it and keep in touch while it's being done.
We won't put you on a mailing list, and we never sell your details or pass them on for anyone else's marketing.
Data protection law only lets a business use your details for a reason the law recognises. We have two.
The first is that you asked us to. Sending an enquiry is asking for a quote, which is a step towards a possible contract for the work. The law allows us to use your details to take that step for you, and to carry out the work if you go ahead.
The second is replying to people who get in touch. Any business has a fair reason to answer its enquiries and keep a record of them. The law calls this a legitimate interest. It only covers what you'd expect us to do with an enquiry.
Once a job is done, the law also asks us to keep some records of it for tax.
When you press either button at the end of the enquiry form, Send by email or Send on WhatsApp, your enquiry is saved in a spreadsheet and emailed to Aaron. That way he can still get back to you if a WhatsApp message never reaches him. If you send it on WhatsApp, it also reaches him as a WhatsApp message.
Aaron is the one who reads it. A few companies hold it for him, so the website and the emails work:
Google and Microsoft may store details on computers outside the UK. When they do, UK law says your details must be kept as safe as they would be here.
We won't pass your details to anyone else unless the law requires it.
If your enquiry doesn't lead to any work, we delete your details within 12 months of the last time we heard from you.
If we do the work, we keep the record of the job, and how to reach you, for seven years after it's finished. That covers the records a business has to keep for tax, and any question about the work that comes up later.
After that, we delete them. That goes for every copy: the spreadsheet, the emails and any WhatsApp messages.
This website doesn't use cookies. Cookies are small files a website saves on your device to remember you or follow what you do. There's no advertising and no visitor counting here.
Everything on the site, the photos and the fonts included, comes from the website itself, not from other companies. There are two exceptions, both maps. The map on the Where We Work page comes from Google Maps, so Google can see that you've looked at it and may save its own cookies on your device. Google's privacy notice covers that. The map on the Contact page comes from OpenFreeMap, a free map service. It sees your device's internet address when it sends the map, and it saves no cookies. The towns we cover are listed on the Where We Work page, so you don't need either map.
The company that hosts the website keeps a short record of each visit, such as your device's internet address and the page it asked for. It's used to keep the site running and safe.
If you follow a link from here to another website, such as Facebook, Instagram or WhatsApp, that website's own privacy notice applies.
UK data protection law gives you rights over your details. You can ask us to:
Some rights have limits. For example, we may have to keep the record of a finished job for tax, even if you ask us to delete it.
To use any of these, get in touch with Aaron. It's free, and the law gives us one month to reply.
Please tell Aaron first, so he can put it right. You can also complain to the Information Commissioner's Office (the ICO), which looks after data protection in the UK, at ico.org.uk.
If anything here changes, we'll update this page and the date on it.